Privacy Policy
Your privacy is our priority. Last updated: 11/29/2025
1. Introduction
Welcome to EZToolX ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our universal media toolkit services (video download, image converter, and video converter).
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Profile information (avatar, preferences)
- Contact form submissions
- Download history and preferences
2.2 Automatically Collected Information
- IP address and location data
- Browser type and version
- Device information
- Usage patterns and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your downloads and manage your account
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, email services)
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information with your explicit consent
5. Data Storage and Security
We use industry-standard security measures to protect your information, including:
- Encrypted data transmission (HTTPS/SSL)
- Secure password hashing
- Regular security audits
- Access controls and authentication
Your data is stored on secure servers provided by our hosting partners. While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at contact@eztoolx.com
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@eztoolx.com